Privacy Policy
Last updated: February 2026
James & Co Landscapes (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This privacy policy sets out how James & Co Landscapes uses and protects any information that you give when you use this website or contact us.
1. Who we are (Data Controller)
James & Co Landscapes is the data controller responsible for your personal data.
Business name: James & Co Landscapes
Website: www.jamesandcolandscapes.co.uk
Location: United Kingdom
If you have any questions about this policy or how we use your data, please contact us using the details above.
2. What personal data we collect
We may collect and process the following data:
a) Information you provide directly
name
contact information including email address and telephone number
Any information you submit via contact forms, quotation requests, or email enquiries
b) Automatically collected information. When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
This information is collected using cookies and analytics tools (see Section 7).
3. How we use your data. We may use your personal data to:
Respond to enquiries and provide quotations
Communicate about our landscape services
Improve our website and user experience
Monitor website performance and usage
Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4. Legal Bases for Processing (UK GDPR)
Under UK GDPR, we rely on the following lawful bases:
Consent – where you have given clear permission (e.g. contact forms, cookies)
Legitimate interests – to operate, manage, and improve our business and website
Contractual necessity – where processing is required to provide our services
Legal obligation – where required by law
5. How we store and protect your data
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and encrypted connections (HTTPS)
Restricted access to personal data
Regular software and security updates
We retain personal data only for as long as necessary for the purposes outlined in this policy or to meet legal requirements.
6. Sharing your data
We may share your data with trusted third-party service providers who help us operate our website and services, such as:
Website hosting providers
Analytics providers (e.g. Google Analytics)
IT and security providers
All third parties are required to respect your data and process it in accordance with UK GDPR.
We do not transfer personal data outside the UK unless appropriate safeguards are in place.
7. Cookies & analytics
We use third party service, Google Analytics, a web analysis service provided by Google to:
Analyse website traffic and user behaviour
Google Analytics collects data through first-party cookies, such as IP addresses, browser types, and device information
This data is used to understand site performance and Improve user experience
8. Your data protection rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us using the details in Section 1.
9. Complaints - If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO)
10. Changes to this policy - We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
11. Contact us - If you have any questions about this Privacy Policy or our data practices, please contact us.
Accessibility. We want everyone to be able to use our site. Please contact us if you need help or require information in a different format.